{"id":5409,"date":"2025-09-02T12:33:10","date_gmt":"2025-09-02T09:33:10","guid":{"rendered":"https:\/\/bringfood.gr\/?p=5409"},"modified":"2025-09-02T13:41:27","modified_gmt":"2025-09-02T10:41:27","slug":"to-systima-parangeliolipsias-stin-ellada-giati-einai-aparaitito-sta-katastimata-estiasis","status":"publish","type":"post","link":"https:\/\/bringfood.gr\/en\/to-systima-parangeliolipsias-stin-ellada-giati-einai-aparaitito-sta-katastimata-estiasis\/","title":{"rendered":"The ordering system in Greece: Why is it necessary in catering establishments?"},"content":{"rendered":"

The catering industry in Greece is one of the most dynamic and demanding sectors of the economy, both due to the domestic consumer public and the tourist activity. In this context, the correct and prompt customer service<\/strong> is a determining factor in the success of any business. The ordering system<\/strong>, therefore, it is not just a technological tool, but an essential element of functionality and organization.<\/p>\n\n\n\n

\n\n\n\n

What is the Order Taking System?<\/h3>\n\n\n\n

It is a digital mechanism that allows recording, sending and managing orders<\/strong> in a catering establishment (cafeteria, restaurant, tavern, bar, etc.). Modern systems include:<\/p>\n\n\n\n

    \n
  • PDA + POS (Point of Sale)<\/strong> used by waiters\/cashiers<\/li>\n\n\n\n
  • Special order applications<\/strong> for tablets or mobile phones<\/li>\n\n\n\n
  • Integrated software solutions<\/strong> associated with the kitchen and cash register<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    Why is it necessary?<\/h3>\n\n\n\n

    1. Speed and Accuracy<\/strong><\/h4>\n\n\n\n

    Handwritten orders are prone to errors, misinterpretations or losses. A digital system ensures:<\/p>\n\n\n\n

      \n
    • Direct sending of the order to the kitchen or bar<\/li>\n\n\n\n
    • Avoiding mistakes (wrong table, quantity, product)<\/li>\n\n\n\n
    • Reducing customer waiting time<\/li>\n<\/ul>\n\n\n\n

      2. Better Customer Service<\/strong><\/h4>\n\n\n\n

      The customer experience is enhanced when they feel that:<\/p>\n\n\n\n

        \n
      • Served quickly<\/li>\n\n\n\n
      • His orders are recorded accurately.<\/li>\n\n\n\n
      • Can request something extra without delay<\/li>\n<\/ul>\n\n\n\n

        3. Business Organization and Control<\/strong><\/h4>\n\n\n\n

        The ordering system allows the entrepreneur to:<\/p>\n\n\n\n

          \n
        • Tracks sales in real time<\/li>\n\n\n\n
        • Manages the material inventory<\/li>\n\n\n\n
        • Controls staff behavior<\/li>\n\n\n\n
        • Makes analyses and forecasts for its strategy<\/li>\n<\/ul>\n\n\n\n

          4. Cost and Loss Reduction<\/strong><\/h4>\n\n\n\n

          With fewer errors and greater control, they reduce:<\/p>\n\n\n\n

            \n
          • Refunds or cancellations<\/li>\n\n\n\n
          • Raw material losses<\/li>\n\n\n\n
          • Unnecessary operating costs<\/li>\n<\/ul>\n\n\n\n

            5. Compatibility with Delivery and Online Orders<\/strong><\/h4>\n\n\n\n

            Many modern systems also support external platforms (efood, Wolt, etc.), consolidating orders and avoiding manual recording.<\/p>\n\n\n\n

            The Situation in Greece<\/h3>\n\n\n\n

            The Greek catering market has made significant strides in recent years towards digital transformation<\/strong>, especially after the pandemic. However, there are still small or traditional businesses that operate without a comprehensive order-taking system, relying on older methods.<\/p>\n\n\n\n

            This not only makes daily operations difficult, but also limits the ability to grow or scale the business.<\/p>\n\n\n\n

            \n\n\n\n

            Conclusion<\/h3>\n\n\n\n

            An ordering system is not a luxury \u2013 it is a necessity. Especially in Greece, where competition in the catering industry is intense and customer demands are high, the use of an organized and reliable system is a key pillar of success.<\/p>\n\n\n\n

            Every business, small or large, that wants to offer quality service<\/strong>, to controls the cost of<\/strong> and to is evolving<\/strong>, needs to invest in a modern ordering system.<\/p>","protected":false},"excerpt":{"rendered":"

            The catering industry in Greece is one of the most dynamic and demanding sectors of the economy, both due to the domestic consumer audience and the tourist activity. In this context, proper and prompt customer service is a decisive factor for the success of any business. The ordering system, therefore, is not just a technological tool, but <\/p>","protected":false},"author":1,"featured_media":5412,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[95],"tags":[],"class_list":["post-5409","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-parangeliolipsia"],"acf":[],"_links":{"self":[{"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/posts\/5409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/comments?post=5409"}],"version-history":[{"count":2,"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/posts\/5409\/revisions"}],"predecessor-version":[{"id":5413,"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/posts\/5409\/revisions\/5413"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/media\/5412"}],"wp:attachment":[{"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/media?parent=5409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/categories?post=5409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bringfood.gr\/en\/wp-json\/wp\/v2\/tags?post=5409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}